| Online Ordering and Shipping Information |
All payments are made securely and privately through PayPal (link in new window). You do not need to have a PayPal account to pay with major credit cards. The transaction takes place at the secure PayPal site and your credit card details are not disclosed to us. (If you prefer not to pay via PayPal please contact us).
Worldwide shipping by courier (typically UPS or TNT) is included in the price for orders over 250 Euro. Orders under 250 Euro are charged an additional 35 Euro to subsidize our shipping costs. You will be advised of the shipment particulars (tracking number, expected delivery date etc.) as soon as these become available. Our products are fully guaranteed for one year (see our guarantee and returns policy - link in new window) and we make every effort to have sampling quantities ex-stock for immediate shipment to you within 1-3 business days. (To confirm availability or reserve a number of items for delivery by a specific date please contact us).
See the applicable terms per shipping destination below.
|
|
|
| Greece | Free shipping for orders over 250 Euro. Typically delivered next business day after consignment. Value Added Tax (VAT) is charged at 24% on the total invoice value. Please include your VAT number, Local Tax Office and any other invoicing details in the instructions text box when prompted. |
| European Union except Greece | Free shipping for orders over 250 Euro. Typically delivered within 1-5 business days after consignment. VAT is not charged for professional customers who provide their VAT number. Please include your VAT number with any other details in the instructions text box when prompted. |
| Countries with special EU customs arrangement (USA, Canada, Australia, New Zealand, Japan, Switzerland, Norway, Iceland, Lichtenstein, Argentina, Croatia, South Korea, Russian Federation, Ukraine, Turkey and South Africa.) | Free shipping and export handling for orders over 250 Euro. Typically delivered within 2-5 business days after consignment. Any applicable import charges and formalities are your responsibility and can usually be undertaken by the courier on your behalf. Goods are shipped "Delivered At Place" (INCO term DAP - link in new window). Please provide any special instructions in the text box when prompted. |
| All other countries | Free shipping for orders over 250 Euro but additional Customs procedures and paperwork apply which are charged at cost. Please contact us for a detailed quote/offer. |